GhArticles.com Every News in Detail
In a recent statement, Dr. Kenneth Ashigbey, the Chief Executive Officer of the Chamber of Telecommunications, has firmly declared that there are no fees associated with depositing money into Mobile Money (MoMo) accounts. This comes in response to reported cases of some MoMo agents allegedly imposing deposit fees.
Speaking on the Citi Breakfast Show, Dr. Ashigbey urged individuals who encounter such fees to promptly report the agents to their respective mobile networks or law enforcement. He emphasized, “There is no charge for depositing money in your account. There is no charge at all.”
Addressing concerns about charges for money transfers between MoMo wallets and bank accounts, Dr. Ashigbey clarified that if both the bank account and the mobile money account are linked to the same Ghana card used during registration, the system recognizes it as a self-transfer, and no charges should apply.
While acknowledging instances of technical glitches during the Christmas holidays, resulting in erroneous fees due to improper synchronization between bank and mobile money sides, Dr. Ashigbey advised affected individuals to report such issues to their banks or MoMo service providers.
Despite these challenges, he emphasized that the law explicitly states that transfers between oneself, whether across different wallets or into different bank accounts, should not incur any charges. “The law is very specific; transfers between yourself on different wallets or into different bank accounts are not supposed to attract any charge at all,” he stated.
In conclusion, the Chamber of Telecommunications reassures MoMo users that depositing money into their accounts remains free of charge, urging vigilance and prompt reporting of any unauthorized fees imposed by agents.
