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The National Communications Authority (NCA) has acknowledged public concerns, particularly on social media, about high internet data prices and the classification of MTN as a Significant Market Power (SMP). The NCA assures that it is attentive to consumers’ issues.
As the regulatory body for the communications sector, the NCA is responsible for ensuring fair competition and protecting consumer interests within the telecommunications industry. The SMP classification of MTN aligns with the NCA’s mission to uphold these principles. This classification is not intended to hinder MTN’s operations but to create a balanced market and safeguard consumer choice.
The NCA is implementing measures such as asymmetric interconnection rates, tariff parity, and technology neutrality to foster competition, encourage innovation, and protect consumer interests. These measures help other operators compete effectively, offer sustainable pricing, and improve service quality.
Data from a report published by cable.co.uk, which the NCA reviewed as part of a regular Billing Monitoring exercise, indicates that Ghana ranks third in Africa and second in West Africa for the cheapest mobile internet data prices. This report can be accessed through a provided link.
The NCA reassures consumers that it will continue collaborating with relevant stakeholders to ensure reliable internet access.
Authority is mandated to license and regulate electronic communication activities and services in the country.
