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President Nana Addo Dankwa Akufo-Addo asserts that Ghana’s strategic focus on digital innovation within its public sector will be instrumental in job creation and economic growth.
Akufo-Addo emphasized the transformative power of digital technology in enhancing efficiency, transparency, and accountability in public institutions. By leveraging digital tools like artificial intelligence, data analytics, and blockchain, Ghana can streamline bureaucratic processes, improve decision-making, and boost the overall effectiveness of government operations.
These remarks were made during the 11th Annual Conference of Chairpersons of Governing Boards/Councils, Chief Directors, and Chief Executives of the Ghana Public Services, held on May 22, 2024, at the Rock City Hotel in Kwahu Nkwatia.
With a commitment to investing in digital infrastructure and connectivity, Ghana aims to bridge the digital divide and ensure that all citizens have access to affordable and reliable internet services. By expanding broadband coverage, promoting digital literacy programs, and supporting local content and application development, Ghana can fully engage its citizens in the digital economy and harness the benefits of the fourth industrial revolution.
President Akufo-Addo expressed his satisfaction with his administration’s extensive efforts to digitalize public service processes, led by Vice President Dr. Mahamadu Bawumia, the New Patriotic Party’s candidate for the upcoming 2024 presidential election. Akufo-Addo predicted that Bawumia would be Ghana’s next president.
Akufo-Addo also praised Senior Presidential Advisor Yaw Osafo Maafo for collaborating with the Public Services Commission and other state agencies to digitalize services such as passport acquisition and renewal, driving licenses, birth and death registrations, national identification cards (Ghana cards), national health insurance cards, and tax documents of the Ghana Revenue Authority, all accessible from the comfort of homes, offices, and remote locations.
He highlighted the significant benefits of digitalization in terms of flexibility, convenience, and cost management, urging public service organizations to enhance their services through digital transformation to provide unparalleled customer experiences.
“Our government’s vision is to reposition Ghana’s public sector to embrace digital transformation for greater efficiency, as this is a clear pathway to a stronger and more robust economy,” Akufo-Addo added.
He called on Chairpersons of Governing Boards and Councils, Chief Directors, and Chief Executives of Ghana’s Public Services to embrace and initiate digitalization of business processes.
Reflecting on recent economic challenges, Akufo-Addo mentioned the impact of the COVID-19 pandemic and Russia’s aggression in Ukraine, which necessitated seeking assistance from the International Monetary Fund to stabilize public finances and restore the balance of payments. He noted that since then, the economy has improved, with the IMF mission chief for Ghana indicating that the worst is over.
