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Bawumia Unveils CitizenApp to Improve Public Service Delivery

Vice President Dr. Mahamudu Bawumia has officially launched the CitizenApp, a new mobile application designed to enhance public service delivery and citizen engagement in Accra.

The CitizenApp provides a comprehensive platform where users can access various government services, report issues, and receive real-time updates on public matters. It is tailored to improve access to government services for all Ghanaians and streamline interactions between citizens and government agencies, thereby making processes more efficient and transparent.

During the launch, Dr. Bawumia emphasized the app’s potential to reduce bureaucracy and foster transparency and accountability in government operations.

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“Many advanced countries have not yet implemented what Ghana has done with this app. We are moving in a direction that presents major opportunities. With this system, doing business in Ghana will be easier—whether it’s paying taxes, getting your passport, or registering a business,” he explained. “This app will simplify life for citizens and facilitate communication between the government and the people. It’s an exciting step in our digitalization journey.”

The event saw the attendance of key government officials, leaders in the tech industry, and members of the public.

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